At Second Alliance, our goal is to provide quality service to the educational community. We work exclusively in the student loan collection industry, and our experienced team of specialists know the most direct route to helping students resolve their financial obligations as quickly and painlessly as possible. We also realize how important it is to recover the monies due so that your institution will have funds available for future student borrowers.

In addition to being well versed in the guidelines governing the various loan programs and the myriad of regulations surrounding the collection of consumer debts, we offer your borrowers the most innovative and efficient methods for resolving delinquencies. Throughout our relationship, you can count on personalized customer service provided in a friendly and courteous manner.

We give our clients results, not excuses, and we do so at reasonable rates. Our top-level managers have more than 30 years of combined experience in the collection of student loans and campus-based receivables. All activities are conducted in compliance with federal and state laws as well as all regulations covering the collection of consumer debts and student loans.

Because we understand the relationship between your institution and the student borrower, we handle each case with the utmost respect and professionalism, keeping in mind such considerations as:

	Institutional image
	Student history and educational status
	Alumni association
	Other family ties with your institution
	Other funds received, such as parental contributions, FFELP loans, grants and scholarships