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“When we hired Second Alliance, our Federal Perkins cohort default rate was at 53.6%. Within 13 months, Second Alliance was able to reduce it to only 7.6%. Second Alliance succeeded where other agencies failed.” January 2000, our overall default rate was 11.03%. That rate reduced to 6.82%
Sandra Turnquist
Finlandia University

As a Second Alliance client, your default rate is our responsibility. We are very proud of our ability to both locate and subsequently assist delinquent borrowers in finding workable repayment solutions. Our Cohort Default Prevention Program is being utilized successfully to reduce default rates by some of the top schools in the nation.
Upon referral, our collection team will examine your placements and flag cohort accounts to designate their special status. Each cohort account is then classified by the number of days past due to identify those accounts most likely to increase your default rate. We will then use an arsenal of collection programs including: Federal Loan Consolidation and Rehabilitation, arrearage collections, accelerated repayment plans, litigation and where applicable, forbearance and deferment opportunities.
Regularly placing clients are eligible for free and low cost skip tracing and pre-collect programs! Free limited skip tracing and pre-collect programs are services that are both available prior to any placement. Or, for a reasonable fee we also offer our intensive “4x4” pre-collect program and concentrated skip-tracing service. Our “4x4” program includes four precollect letters and four telephone calls and our skip-tracing service allows you access to our team of highly skilled investigators.

“Prior to referring Federal Perkins student loan accounts to Second Alliance in January 2000, our overall default rate was 11.03%. That rate reduced to 6.82% by June 2000, with an overall recovery rate of 54% on accounts referred. In addition, we were able to reduce our allowance for doubtful accounts at year-end and increase our projections for new loans in the upcoming year.”
Christina Henderiksz
California Institute of the Arts

“I wanted to let you know that our final default rate for 2002 came in at 5.49%, less than 40% of last year’s cohort rate. I have your fine team to thank for that great number and want you to know how much easier you made my year.”
Kathy Krug
Kansas City Art Institute

“I would like to take a moment and thank all of the people at Second Alliance for the great job you are doing. The funny at California Baptist University is, since we have been working with Second Alliance, we have more Perkins money than we can award out!”
Mary Daniels
California Baptist University