Executive level support and industry expert consultation is available to you always. Our top level management team features individuals who have experience working on a campus and sitting “in your chair” at a major university and all have at least 25-years of experience working as professional collectors in the Campus Based industry.
- Are considered experts in many areas including :
- Campus based management
- Collection – Loans and Tuition & Fees
- Customer Service
- Student Retention
- Compliance issues
- Are in demand speakers at conferences throughout the country
- Served on national higher education committees
- Lobbied for higher education causes in Washington
- Hold ACA Certification
- Are available to help our clients 5-days a week
At Second Alliance our goal is to help you in the performance of your job duties. If there is a question that we cannot answer on the spot, we will do the research, reach out to a network of Campus Based Professionals and get you what you need – This is the Second Alliance Difference!